Frequently asked questions

The membership card shows that you are an RBS Nidhi member and gives you access to your loan ladder for five years. There are two cards: Prime, for personal loans, and Crown, for business loans.

Prime costs ₹1,999 and Crown costs ₹3,499. It is a one-time fee, and the membership is valid for five years. The fee is not refundable; see our refund policy.

Each card opens a ladder of loans from RBS Nidhi Limited. Prime has 10 steps, from ₹5,000 up to a total of ₹25 Lakh; Crown has 13 steps, from ₹10,000 up to a total of ₹2 Crore. You take one step at a time: when you repay a step in full, the next one unlocks 240 hours later.

Step 1 opens 72 hours after your membership is active. It is ₹5,000 with Prime and ₹10,000 with Crown, subject to your KYC and credit assessment.

Once you accept a loan's agreement and Key Fact Statement, RBS Nidhi transfers the full amount to your bank account. The disbursal process can take 3⁠–⁠5 business days, on every step of the ladder.

Every step is charged interest at 13% a year and a processing fee of 5% of the loan amount, which you pay with your repayment. Before you accept a loan, its loan agreement and Key Fact Statement set out the exact cost, including the annual percentage rate and the repayment schedule.

No. You always receive the full loan amount, and pay the processing fee with your repayment. For example, if you take ₹5,000, you receive ₹5,000. You then repay ₹5,330 within 45 days, in one go or in parts: the ₹5,000 loan, ₹80 interest and the ₹250 processing fee. On EMI steps, from ₹1 Lakh upwards, the fee is split equally across your EMIs: on ₹1 Lakh over 36 months you pay ₹3,508 a month, a ₹3,369 EMI plus ₹139 of fee (₹5,000 ÷ 36), with the last month adjusted by a few rupees for rounding.

Yes. There are no foreclosure charges: you can repay a loan in full before it is due, at no extra cost. Once a step is fully repaid and closed, the next step unlocks 240 hours later.

If a payment is overdue, penal charges apply to the overdue amount in line with RBI guidelines, as set out in your loan agreement and Key Fact Statement before you accept the loan. Paying on time keeps your ladder moving: the next step unlocks only when the current loan is fully repaid.

• Starter steps (below ₹1 Lakh) are repaid, with interest and the processing fee, any time within the step's window, in one go or in parts.
• Growth steps (₹1 Lakh and above) are repaid in monthly EMIs over a tenure you choose, up to 60 months, with the processing fee split equally across them.

Use the ladder planner to see the repayment for any step.

Choose Prime for personal loans and Crown for business loans.

Use our Grievance Redressal page. You get a complaint number at once and a written reply within 30 days. If you are not happy with the reply, you can ask our Grievance Redressal Officer to review it, and the page lists the outside authorities you can go to.

1. Download the app and register
2. Upload your KYC documents
3. Check your eligibility
4. Buy your Prime or Crown card
5. Take step 1 of your ladder 72 hours later

A personal loan gives you quick access to money with minimum documentation, to use for any responsible and legal purpose. With the RBS Nidhi Prime Membership Card, you borrow in ten steps from ₹5,000 up to ₹25 Lakh.

Keep your KYC and income documents ready. Every step of your ladder is subject to RBS Nidhi's KYC and credit assessment, which mostly depends on your credit history.

The minimum salary required is ₹15,000 for non-metro cities and ₹20,000 for metro cities.

Here are the requirements you need to meet:

• You must be a citizen of India.
• Your age must be between 21 and 57 years.
• You must be employed with an MNC, public agency or private firm, or be self-employed.
• You must meet the salary requirements for your city of residence.

Use the ladder planner: pick Prime and a step from ₹1 Lakh upwards, then choose a tenure of up to 60 months.

Up to ₹25 Lakh in total across the ten steps of the Prime ladder. The largest single step is ₹8.5 Lakh.

13% a year on every step, plus a processing fee of 5% of the loan amount, paid with your repayment.

A minimum CIBIL score of 600, or an Experian score of 650 or more. A score of 750 or higher is considered healthy.

A business loan funds your business needs, from working capital to expansion. With the RBS Nidhi Crown Membership Card, you borrow in 13 steps from ₹10,000 up to ₹2 Crore, the amount doubling from ₹1 Lakh upwards.

• Human resources
• Purchasing more inventory
• A business opportunity that outweighs the potential debt
• Bringing in fresh talent
• Tax payments
• Expanding your physical location

And many more urgent business needs.

• Age between 21 and 65 years
• CIBIL score of 750 or more
• Business vintage of at least 1 year
• Annual turnover of ₹12 Lakh and above for existing enterprises
• Your balance sheet will be examined by a registered Chartered Accountant (CA)

• Business proof
• KYC documents of the company
• KYC documents of the business owners
• Photo identity proof (Aadhaar card, driving licence, voter ID or passport)
• Last six months' company bank statements
• GST certificate
• Last two years' income tax returns
• Last two years' balance sheet and profit & loss accounts
• A report on how the business will use the loan

Up to ₹2 Crore in total across the 13 steps of the Crown ladder. From ₹1 Lakh upwards, you repay in EMIs of up to 60 months.

A credit score of 750 or above is considered good.

Self-employed professionals, entrepreneurs, business owners, micro, small and medium enterprises (MSMEs), sole proprietorships, and private and public companies.