Last updated: October 26, 2026
1. Refund Policy for Membership Card
- The membership fee is a one-time fee of ₹1,999 for the Prime Membership Card and ₹3,499 for the Crown Membership Card. Under any circumstances, the Membership Card fee is not refundable.
- The membership fee is not refunded if a loan application is rejected, if the member chooses not to take a loan, or if the member does not use every step of the loan ladder.
- The validity of our membership card will end on the specified date (card validity: 5 years). Membership cards cannot be transferred. Only the cardholder and no one else may use this card.
- The membership card is not a debit/credit card or other type of payment card.
- If the RBS Nidhi Membership Card is lost, stolen, or damaged, it must be reported right away to the RBS Nidhi Limited Registered Office, who will make arrangements for a new card (card replacement is chargeable).
- RBS Nidhi Limited will decide the renewal's terms and conditions.
2. Loan Charges
The interest and the processing fee on each loan of the membership loan ladder are not part of the membership fee. The processing fee is never deducted from the loan: the member receives the full loan amount and pays the fee with the repayment. Whether any part of them can be refunded, for example when a loan is repaid early, is set out in that loan's agreement and Key Fact Statement.
3. How Can You Contact Us About This Policy?
Tollfree Number: 011 6932 0131
Email ID: support@rbsnidhi.com
RBS Nidhi Limited
Flat No 612, Blk 1, Qube, Plot IID/31/1
Newtown, Kolkata – 700135, West Bengal, India